Privacy Policy

Soulfit e.U. – Denise Auinger

Georg Grinninger Straße 56, 4050 Traun, Austria
Email: soulfit.at@gmail.com

1. General Information

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Austrian Data Protection Law (DSG).

2. Data Categories Processed

We process the following categories of data if you voluntarily provide them:

  • Name, contact details (email, phone number)

  • Date of birth, address

  • Invoices, order data, payment information

  • Information related to training history, physical conditions (if relevant)

3. Purpose & Legal Basis

Your data is processed to:

  • fulfil contracts and pre-contractual measures (Art. 6 (1) b GDPR)

  • provide customer service

  • manage appointments

  • for own marketing purposes (only with consent – Art. 6 (1) a GDPR)

You can withdraw your consent at any time by emailing soulfit.at@gmail.com

4. Storage Duration

Data is stored:

  • 7 years for invoicing (legal retention)

  • 2 years after the last contact for coaching/training history

  • until withdrawal of consent for marketing purposes

5. Data Sharing & Processors

Data may be shared with:

  • Web hosting & IT providers

  • Payment processors (e.g. Stripe, PayPal)

  • Tax advisors (for billing)

All third parties are contractually bound under GDPR.

6. International Transfers

Some providers (e.g. Stripe, Google) may process data outside the EU. These are secured via Standard Contractual Clauses (SCCs) under Art. 46 GDPR.

7. Your Rights

You have the right to access, rectification, deletion, restriction, portability, and objection. Contact us at soulfit.at@gmail.com

8. Complaint

If you believe your data is being processed unlawfully, you can lodge a complaint with: Austrian Data Protection Authority – www.dsb.gv.at