Terms and Conditions (AGB)

for Coaching, Mentoring and Personal Training by Soulfit e.U. – Denise Auinger
Georg Grinninger Straße 56, 4050 Traun, Austria

1. Scope

These Terms and Conditions (AGB) apply to all services offered by Soulfit e.U. – Denise Auinger, including coaching, mentoring programs, personal training, and training plan development, both online and in person.
Clients include private individuals, business entities, and public institutions.

2. Subject of the Agreement

The subject of the agreement is the individual mental and/or physical consultation and support provided to the client.

3. Description of Services

The services include individually tailored coaching and training concepts based on neuromental training, mental coaching, mindfulness, and physical training. Services may also include recommendations on lifestyle, mindset, movement.
The service does not constitute medical advice, therapy, or psychotherapy.

4. Client Responsibilities

Clients must inform the provider of any relevant health conditions prior to any session, especially in personal training. Sudden discomfort or health changes must be reported immediately.

5. Appointments & Cancellations

Appointments can be cancelled or rescheduled up to 48 hours in advance free of charge. Cancellations within 24 hours or no-shows will be charged in 50% or full.

6. Service Location & Duration

Services are offered online or at an agreed location. Sessions are typically 60 or 75 minutes unless otherwise agreed.

7. Prices & Payment

Prices are listed on the website (www.soulfitcoaching.at) or communicated directly. Payment is due in advance or as per agreement (e.g. in installments). Accepted payment methods: bank transfer.

8. Contract Duration & Withdrawal

Fixed-term packages (e.g. 4- or 12-week programs) are not refundable once started. A 14-day withdrawal right applies before the program begins. In case of serious medical reasons (with certificate), early termination may be permitted.

9. Liability

The provider is only liable in cases of gross negligence or intent. No liability is accepted for self-inflicted injuries, failure to follow instructions, or overexertion. A professional liability insurance is in place. Clients participate at their own risk.

10. Confidentiality & Data Protection

All personal and session-related information is treated confidentially. Details on data processing are provided in the privacy policy.

11. Copyright

All materials (e.g. PDFs, audio files, training plans) are protected by copyright and may not be distributed or copied without written permission.

12. Governing Law & Jurisdiction

These terms are governed by Austrian law. Jurisdiction is the competent court in 4050 Traun, Austria.